How soon will my order be shipped?
Orders will be shipped within 24 hours.
How long does it take before my goods arrives?
Please note we use Royal Mail for domestic shipping within the United Kingdom. We offer a standard service which normally takes 2-3 days from day of shipping or a next day tracked service.
For international shipping: European Union - standard delivery (4-5 working days): £11.95 and Rest of the World - Standard delivery (6-10 working days): £14.95. Please note Gather & Co do not accept responsibility for additional duties and taxes that are incurred when shipping outside of the United Kingdom.
Please email us at firstname.lastname@example.org listing your name, order number, the product you wish to return and the reason for that return within 14 days of delivery. You do not need to wait for a reply before returning.
Then please post your goods back to us including your name and order number and reason for return inside the package within 30 days of purchase.
Returns Address: Gather and Co (Lifestyle) Ltd, Chapel School House, 32 Main Street, Medbourne, Leics, LE16 8DT
You will be responsible for paying for your own shipping costs for returning your item. If approved, your refund (if the goods still have tags, are unused and in perfect condition) will be processed and a credit will automatically be applied to your original method of payment. Please allow a week from receipt of parcel before the refund is completed.
Please contact us at email@example.com if you have any problems with your order.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
What happens if I receive a damaged item?
Well that’s not on! Please contact us immediately as all damages must be reported within 48 hours upon receiving your order.
Have more questions?
Email us at firstname.lastname@example.org